{"id":5795,"date":"2021-03-22T05:50:48","date_gmt":"2021-03-22T05:50:48","guid":{"rendered":"https:\/\/support.shipout.com\/?docs=docly-documentation\/faqs\/after-submitting-the-outbound-order-the-purchaser-canceled-the-order-for-the-store-how-do-i-adjust-the-subsequent-outbound-order-processing-and-inventory"},"modified":"2021-08-07T08:06:23","modified_gmt":"2021-08-07T08:06:23","slug":"after-submitting-the-outbound-order-the-purchaser-canceled-the-order-for-the-store-how-do-i-adjust-the-subsequent-outbound-order-processing-and-inventory","status":"publish","type":"docs","link":"https:\/\/support.shipout.com\/?docs=docly-documentation\/faqs\/after-submitting-the-outbound-order-the-purchaser-canceled-the-order-for-the-store-how-do-i-adjust-the-subsequent-outbound-order-processing-and-inventory","title":{"rendered":"After submitting the outbound order, the purchaser canceled the order for the store. How do I adjust the subsequent outbound order processing and inventory?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5795\" class=\"elementor elementor-5795\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5302e8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5302e8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-083ad85\" data-id=\"083ad85\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4da57ae elementor-widget elementor-widget-text-editor\" data-id=\"4da57ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>There are two ways to deal with the situation:<\/strong><\/p><p><span style=\"font-weight: 400;\">1) If the parcel has been sent out and the invoice for the outbound order has been completed, a return order may be issued. The return order method can be \u201cadd back to stock\u201d After receipt of the return order, the product will be added back to the inventory.<\/span><\/p><p><span style=\"font-weight: 400;\">2) If the package has not been sent, the outbound order can be canceled in the \u201cto ship\u201d state and the quantity of the outbound order will be updated to the inventory automatically. The inventory of the SKU involved in the outbound order will be shown in the \u201cCancellation Storage \u201d section, where you can transfer the inventory.<\/span><\/p><p><br \/><br \/><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6a1fbd elementor-widget elementor-widget-image\" data-id=\"b6a1fbd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"456\" src=\"https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/03\/3.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/03\/3.png 1024w, https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/03\/3-300x134.png 300w, https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/03\/3-768x342.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>There are two ways to deal with the situation: 1) If the parcel has been sent out and the invoice for the outbound order has been completed, a return order may be issued. The return order method can be \u201cadd back to stock\u201d After receipt of the return order, the product will be added back [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2613,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/5795"}],"collection":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5795"}],"version-history":[{"count":4,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/5795\/revisions"}],"predecessor-version":[{"id":5800,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/5795\/revisions\/5800"}],"up":[{"embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/2613"}],"next":[{"title":"The shipping service of the outbound order is \"automatic selection: why is the logistic tracking number not generated after the outbound order has been submitted?\"","link":"https:\/\/support.shipout.com\/?docs=docly-documentation\/faqs\/the-shipping-service-of-the-outbound-order-is-automatic-selection-why-is-the-logistic-tracking-number-not-generated-after-the-outbound-order-has-been-submitted","href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/5801"}],"prev":[{"title":"After submitting an outbound order, can the shipping label be modified after it has been generated?","link":"https:\/\/support.shipout.com\/?docs=docly-documentation\/faqs\/after-submitting-an-outbound-order-can-the-shipping-label-be-modified-after-it-has-been-generated","href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/5790"}],"wp:attachment":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5795"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=5795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}