{"id":8089,"date":"2021-07-20T23:13:00","date_gmt":"2021-07-20T23:13:00","guid":{"rendered":"https:\/\/support.shipout.com\/?docs=docly-documentation\/feature-instruction\/how-does-oms-create-a-return-order"},"modified":"2021-07-20T23:44:24","modified_gmt":"2021-07-20T23:44:24","slug":"how-does-oms-create-a-return-order","status":"publish","type":"docs","link":"https:\/\/support.shipout.com\/?docs=docly-documentation\/feature-instruction\/how-does-oms-create-a-return-order","title":{"rendered":"How does OMS create a return order?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8089\" class=\"elementor elementor-8089\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d7cc08f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7cc08f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0bd4c8c\" data-id=\"0bd4c8c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8667005 elementor-widget elementor-widget-heading\" data-id=\"8667005\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Create a return order manually<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a647d6f elementor-widget elementor-widget-text-editor\" data-id=\"a647d6f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Steps: Warehouse &gt;Return&gt;Create Return&gt;Fill in the information\uff08 red* is required\uff09&gt;Add product and quantity&gt;Select processing method&gt;Check additional services as needed&gt;Save<\/p><p>RMA: It is the return batch number that used to identify whom the shipment is from, youcan make up your own code like Name+date, Jason0718. You have to enter either RMA# or tracking#.<\/p><p>Tracking#: return shipment tracking#. When there are multiple tracking numbers, separate them with commas;<\/p><p>When the processing method is &#8220;relable&#8221;, upload the new SKU label by clicking &#8216;upload&#8217;<\/p><p>You can add multiple packages if there&#8217;s more than one.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c98ea elementor-widget elementor-widget-image\" data-id=\"b7c98ea\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"362\" src=\"https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/07\/1-1-1024x362.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/07\/1-1-1024x362.png 1024w, https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/07\/1-1-300x106.png 300w, https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/07\/1-1-768x272.png 768w, https:\/\/support.shipout.com\/wp-content\/uploads\/2021\/07\/1-1.png 1414w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Create a return order manually Steps: Warehouse &gt;Return&gt;Create Return&gt;Fill in the information\uff08 red* is required\uff09&gt;Add product and quantity&gt;Select processing method&gt;Check additional services as needed&gt;Save RMA: It is the return batch number that used to identify whom the shipment is from, youcan make up your own code like Name+date, Jason0718. You have to enter either [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5856,"menu_order":9,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"_links":{"self":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/8089"}],"collection":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8089"}],"version-history":[{"count":3,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/8089\/revisions"}],"predecessor-version":[{"id":8094,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/8089\/revisions\/8094"}],"up":[{"embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/5856"}],"prev":[{"title":"How to import store alias\uff1f","link":"https:\/\/support.shipout.com\/?docs=docly-documentation\/feature-instruction\/how-to-import-store-alias%ef%bc%9f","href":"https:\/\/support.shipout.com\/index.php?rest_route=\/wp\/v2\/docs\/8079"}],"wp:attachment":[{"href":"https:\/\/support.shipout.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8089"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.shipout.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=8089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}