Frequently asked questions and answers.
Articles
- Does the system support partial storage and partial replacement or returned SKUs?
- When amazon returns the good and customers cannot get the tracking order number, can the system identify which customer’s return order corresponds to the returned products?
- Does WMS supported FBA Transfer? How to Submit an order for this scenario
- After submitting an outbound order, can the shipping label be modified after it has been generated?
- After submitting the outbound order, the purchaser canceled the order for the store. How do I adjust the subsequent outbound order processing and inventory?
- The shipping service of the outbound order is “automatic selection: why is the logistic tracking number not generated after the outbound order has been submitted?”
- Why is my order clearly shown on ShipOut that it has been shipped, but Amazon still displays unshipped status?
- My goods are shipped by sea, and I don’t have a tracking number. Can I leave it Blank?
- The store has a bundled SKU or product, so how do I match it to the system’s SKU?
- Can my SKU be deleted or modified after it is created?
- How do I export all the inbound and outbound records of a certain SKU?
- Why can’t my product be archived?
- How to link your Amazon account in ShipOut?
- Why is there no way of processing the order when my Amazon store item is mapped to the SKU of the store?
- Can the SKU of the ShipOut system be consistent with he SKU of the online store?
- Will the system get orders in real-time after linking the store? How do I return the shipping label and update the inventory after the order has been processed?